Free Flow Kent - Drainage and Sewage Solutions

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Customer Comments

Here are a selection of some of our customer comments from the last few years:

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In these recessionary times it is good to find a reliable and cost effective drainage company that gives value for money and is professional at all times.

Mr and Mrs Green, Canterbury, August 2010

 

Such a great service and reliable and effective staff. brilliant.

Mrs Anderton, Sevenoaks, July 2010

 

I thought that I would have to move as the smell was so bad but Free Flow came to have a look and sorted out the seals and defective pipes within a week.

Many thanks

Mr Scott, Whitstable, July 2010

 

Thank you again Free Flow for your professional service at such good prices. I have tried many other companies with various drainage problems and you beat them hands down for knowledge and expertise.

Mr McKay, Maidstone, June 2010 

A blocked drain was just my worst nightmare when money was tight, but Free Flow sorted it out for a good price and with a guarantee as well. Whew! Such a relief.

Mr Osbourne, Tunbridge Wells, June 2010

 

Brilliant service, highly responsive and a great company all in all - my recommendations !!

Mr Jones, Chatham, May 2010 

We were very unsure about which company to employ so we researched the internet and Buy with Confidence and chose Free Flow. It was a good decision - no regrets.Mr Allen, Tonbridge, March 2010 

In the world of drainage, plumbing and sewage i have found a reliable and excellent value company that i can trust.

Mrs Sherriff, Sevenoaks, February 2010 

We had had years of drainage problems with such a wide variety of diagnoses and bills all to no avail !  Then Free Flow came to inspect, camera and interpret - within one week, it was all a distant memory and we can now flush without any anxiety. Great.

Mr and Mrs Wilson, Broadstairs, January 2010

Free Flow is an excellent company that provides reliable and professional drainage and sewage advice. I would highly recommend it to all householders or businesses in Kent.

Mr Stewart, Sevenoaks, December 2009

I was entirely at my wits end with sewage everywhere and no-one to help.  Thankfully, a friend recommended Free Flow as a reliable and low cost company.  I was so pleased to have my life restored so quickly and cheaply.  I know who to call in the future !

Mrs Downey, Dover, November 2009

As the manager of a large national company with a retail facility in Kent, I need reliable support to prevent downtime.  Free Flow has consistently provided that skill and expertise and I will continue to use them as I have experienced their competitors !

Mr Brown, Maidstone, October 2009

Thank you so much - your engineer was so helpful and polite.  My drains are now clean and forgotten again.

Mr and Mrs Clapton, Rye, September 2009

Once again I have been saved by your wonderful company, I appreciate your care and attention when things are smelly and frightening.

Mrs Black, Canterbury, August 2009

Thank you Free Flow. A fuss free service backed by the Buy with Confidence Scheme.

Mr and Mrs Wilson, Sevenoaks, July 2009

I found you when trying to get a sound company to look at the problems with my Biodisc system. So many people had tried to find the problems but you were quick to assess the defect and good enough to give me options for me to decide. Great.

Mr Patrick, Westerham, June 2009

As a local authority, we have the need to provide value for money and quality of service. Free Flow just delivers time and time again without any delay or excuses.

Mr Lowe, Local Authority in Kent, May 2009

Many thanks for unblocking our terrible drains and also resolving the long standing defects so quickly and cheaply.  Free Flow does what it says on the tin !!

Mr and Mrs Black, Maidstone, April 2009

We have found a reliable and professional company that knows about drainage systems ! Hurrah for Free Flow !!

Mr and Mrs Reynolds, Maidstone, March 2009

Just when we thought that all drainage companies were men in dirty and smelly vans that only wanted our money, we were recommended to contact Free Flow and the rest is history.

Great company, very knowledgable - we would recommend Free Flow unconditionally. 

Mr Giles, Medway, March 2009

Drains, sewers, septic tanks and cess pits !! Who wants to know the technicalities ?  Free Flow can be relied upon to deliver solutions with any drama and more importantly without the costs associated with bailing out the banks !!

Mr Robertson, Sevenoaks, January 2009

When things are tight, we were so pleased that we called Free Flow rather than just a name from the Yellow Pages.  The engineer was very polite and knowledgable.  Our drainage problem was solved quickly and so cheaply.  Thank you Free Flow you do provide an excellent service.

Mr and Mrs Quick, Canterbury, December 2008

Thanks Free Flow. Your reputation preceedes you.  Your company was recommended by a friend and we also got a result at such low cost. Thanks again !

Mrs G Forsyth, Ashford December 2008

It is such a relief to have such a professional company that are experts in their field in Kent. 

Mr Green, Maidstone, November 2008

Our drainage system has caused us such distress over three years and all the companies that we can called already could not give us any solution.  Free Flow assessed the problem using their CCTV equipment and lined the drain quickly. Great service, expert advice, super price.

Ms J Simpson, Bromley October 2008

I am so relieved that this drainage nightmare has ended - thank you so much Free Flow !

Mrs Collins, Ashford September 2008

The smells could not be stopped by the three other drainage companies that I had called, yet you did not give up and found the problem, sorted it so quickly.

Mr Adams, Cranbrook September 2008

Thank you Free Flow for constructing the new 25m of drain and for allowing the sewage to connect to the Public Sewer. Your staff were always patient and professional and kept us informed on your progress.

Mr Slack, Ramsgate September 2008

Thank you so much for connecting me to the drain and for helping me apply for the Highways and Southern Water paperwork so painlessly. Great Service !

Mrs Colville, Maidstone, August 2008

A first class service at such competitive rates.

Ms Woods, Wingham July 2008

Many thanks for your professional service and excellent value for money.

Mr and Mrs Fairley Orpington July 2008

There are so many companies that claim to be able to provide drainage services but Free Flow delivers.

Mr Holmes, New Romney June 2008

Great service, great advice and super price !

Mr Seaton, Windsor June 2008

Many thanks Free Flow.

Mr Archibald, Ashford May 2008

Another excellent piece of work, on time and to budget again. Thanks. 

Mr Abbey, Canterbury May 2008

Just a note to say many thanks for your wonderful service that has provided great service and super value.

Mr Matchment,  Faversham April 2008

Thanks for the new land drainage system that has delivered a good solution to my contaminated garden and health catastrophy.

Ms Green, East Peckham April 2008

At last I have found a good, honest and reliable drainage man that can deliver solutions rather than giving me the chat and big bills !

Mr Grinstead  Maidstone March 2008

Thank you for reconstructing our defunct drains. It is such a relief to know that our drains are now operating again after all the anxiety and frequent blockages.

Mr and Mrs Hurst  Cranbrook  March 2008

I appreciate your independent advice and thank you for your efficient and professional approach to our problem.

Mr Thomas  Gillingham March 2008

Such a fast and efficient service.  You have saved us from a nightmare !

Mr and Mrs Richards Tonbridge March 2008

Thank you for your hard work, we are now protected from future flooding.

Mr and Mrs Green  Tenterden March 2008

DynoRod sent a young man who just took my money but Free Flow came to find out what was causing the problem then offered me options to repair and restore my poor old drains.

Mr and Mrs Underdown  Canterbury February 2008

The Water Company just said that it was nothing to do with them and I believed them.  I appreciate you coming quickly, diagnosing the problem then getting Southern Water to listen.

Mr James  Folkestone  February 2008

Just when I thought that there was no hope, a friend recommended you and then all my drainage problems were solved.  Thank you.

Mr and Mrs Forsyth  Cranbrook  February 2008

It is such a relief finding a professional company that has the customers interests at heart.

Mrs Summerfield, Tunbridge Wells  January 2008

The new connection is working well and eight months of stress are over ! Thank you Free Flow for sticking with us, keeping the temporary pumps going then constructing the new pipe to the Public Sewer under a main road.

Mr Harper, Ashford January 2008

Many thanks for your answer to our drainage problems. We had four other drainage companies try to solve the flooding of my garage and you solved the problem in two hours.

Mrs Astor, Windsor January 2008

I appreciate your professional approach and clever inspection devices.  The problem seemed such a nightmare but the insurance company were quick to pay, thanks to your report and your team's fast repairs.

Mr and Mrs Porter, Rye December 2007  

From pollution catastrophy back to normal life again in a morning. I am so relieved and grateful.

Alison Goodridge, Tonbridge November 2007

The new tank is working well and I can feel confident that I am now doing my bit to preserve the local environment.

Mrs Forsyth, Sittingborne December 2007

The smells have all gone and I can now forget my drains. Such a relief - thanks Free Flow.

Mr and Mrs Bagshaw, Ashford December 2007

Thanks for the diagnosis of the drainage problems which have caused me such problems over the years.  I also thank you for your rapid deployment of your staff to recontruct the defective length.

Mr and Mrs Lane, Canterbury November 2007

Many thanks for the installation of the pumping station which has now resolved my flooding problems.  I can sleep peacefully when it rains again.

Mr Adams, Dover October 2007

I was very impressed by your fast response, professional service and excellent value.  You are an exceptional drainage company.

Mr Menzies, Able Drains, Erith September 2007

I am pleased that you removed the rubber plunger which was left by one of your competitor which caused so many problems in our foul drain.

Mr Cox, Maidstone September 2007

Excellent service and we will be using your services again in the near future.

Housing Association Manager, London September 2007

Thank you for helping me get a speedy and positive result from my insurance company on my damaged surface water system.

Mr Hardy, Lewes September 2007

I have paid you very quickly because I value your fast and excellent service

Mr Thomson, Thanet  August 2007

How can a blocked drain cause so many problems?  How thankful we are that you responded so quickly and cleared the pipe and enabled our sewage to go away again. What a relief.

Ms Forsyth, Brighton   July 2007

What a sewage service !  I am so pleased I called you through a friend's recommendation.  All my problems are sorted !!

Fabulous Free Flow !!!

Ms Elliot, Cranbrook  July 2007

Our Sewage Treatment package plant was a complete mystery until you sorted out all the problems.  We can relax again knowing that Free Flow is at the end of a telephone line.

Mr and Mrs Green, Tunbridge Wells   June 2007

I will recommend your company to everyone ! You came out at short notice and gave us our lives and garden back !  Thank you Free Flow !!!

Mr Steedman and Ms Giles, Lewes, June 2007

Thanks to Free Flow I don't need to worry about my S**t problems any more.

Ms FT, Paddock Wood, June 2007

Many thanks for helping us with the drainage investigation and for explaining what on earth all these pipes and chambers do.  We appreciate your time and clarity in simplifying our problems and for giving us a cheap and effective solution so quickly.

Mr and Mrs Bradley, Sittingbourne July 2007

I would like to take this opportunity to thank you both for the work that you and your staff did on our drains and for the report that you gave us for the insurance company, which resulted in a cheque from them in full within two weeks.

Mr and Mrs Wickenden, Canterbury January 2007

Thank you so much Free Flow for succeeding where Dyno-Rod and others failed

Mr and Mrs Brown, Folkestone, November 2006 

You are a sewage hero !

Mr and Mrs Brown, Whitstable, March 2006

We appreciate your lightning response and tenacious attitude to get us out of a very big mess.  We now can return to a normal life !

Mr and Mrs Edwards, Tonbridge, December 2006

Thanks for explaining the situation and sorting out the problems quickly and cheaply.

Mr Harding, Bexhill, April 2006

Great service and wonderful value

Mrs Ford, Gillingham, March 2006

I appreciate your first class service and will recommended you to my neighbours

Mrs James, Cranbrook, January 2006

I will put your card up on the staff notice board at work and highly recommend you to my workmates.

Mr Bennett, Tunbridge Wells, April 2006

Many thanks for unblocking my drain on Christmas Day. I will recommend you to all my friends.

Mr Hollett, Dover, December 2005

Others have tried to solve my drainage problems and failed but you went that extra mile. Thank you.

Mr Newton, Willesborough, October 2005

I can let the children back into the garden now and not worry about them catching some terrible disease!

Mrs Green, Lydd, October 2005

Thanks for surveying my drains so quickly to allow me to complete on my house purchase. The cheque is in the post.

Cecile, London, December 2005

I am so thankful to you for giving my drains the “all clear” after removing the obstruction. I was so worried but am now very relieved.

Mrs Carley, River, November 2005

Many thanks for a professional and reliable service. On time and to budget – as usual.

Engineering Consultants, London, January 2006

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Free Flow Ltd, Free Flow House, Epple Bay Avenue, Birchington, Kent CT7 9HT Company Number 5356162